Contact Us
About us
We are a team of enthusiasts who are crazy about everything related to board games. We believe we know them well, can “serve” them right, and will do our best to find the perfect option for every customer. We also localize international projects. Playing is fun—and if you play, play with pleasure!
Contacts
Working hours
- Monday - Friday: 10:00 AM - 8:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
Have questions or need help choosing a game? Reach out to us by email, phone. Our team is always happy to assist you!
Delivery & Payment
Delivery
- We deliver across India via trusted courier services.
- Orders are processed within 1-2 business days after payment confirmation.
- Estimated delivery time: 3-7 business days depending on your location.
- Free delivery for orders over $200.
- Tracking information will be sent to your email after dispatch.
Payment
- We accept cash, credit/debit cards, and QR code payments.
- Online payment is available via secure payment gateways.
- All prices are inclusive of taxes.
Exchange & Return Policy
- You can return or exchange unopened games within 14 days of delivery.
- To initiate a return or exchange, please contact us at mysterybox@gmail.com with your order details.
- Refunds are processed within 5 business days after we receive the returned item.
- Return shipping costs are covered by the customer unless the product is defective or incorrect.
- Opened or used games cannot be returned unless there is a manufacturing defect.